To Our Valued Customers,
On behalf of the owners and staff at Crossroads Original Designs we would like to thank each of you, our valued customers, for your continued business and support. It is truly a privilege to partner with you and have our products in your homes and stores. Although 2009 was a very difficult economic time for our country, our business was able to continue to grow and expand with your support, excellent artwork from our talented artists, hardworking staff, and professional sales representation team selling our products across North America.
Now in our seventh year of business, we remain dedicated to providing customers with unique, quality products, exceptional customer services, and vlaue. We are very excited about 2010!
Additions to our product line and artwork are a result of direct customer input and suggestions. In the catalog you will find new artwork from all of our talented artists, including designs by recently licensed artists Annette Sibley, Don Vack, and Peter Frederick. The still life photography introduced in 2009 was a huge success. Please be sure to view new images by Irvin Hoover, of Purpose and Spirit, and newly added Mark Kimball Moulton. New products such as the blanket chest, nested card boxes, trinket boxes, and larger framed art pieces will complement many of these new images and artwork.
For 2010 we have also expanded our fragrance products to include a new amber reed diffuser, room sprays, and new fragrances for both candles and reed diffusers. These product designs are better than ever. We are confident you will enjoy these new products as much as we do!
Moving forward we continue to find the most desirable methods to market, advertise, and sell our products. We are expanding our permanent showrooms, attending more trade shows, increasing sales representation territories, emailing monthly newsletters and specials, advertising in key trade publications, and further enhancing our website. Throughout the year we will also be introducing new programs to package Crossroads products together and create better value for our customers.
As always, we welcome customer comments, input, and suggestions as it is vital to our continue growth. We look forward to working with you in 2010.
Best Wishes,
Jason McMullen- President
Justin McMullen- Vice President
